Privacy Policy

Last updated: March 2026

This Privacy Policy explains how Amulet Technologies Pty Ltd collects, uses, and protects your personal information. We are committed to Australian data residency and compliance with Australia's Privacy Act 1988.

1. About Us

Amulet Technologies Pty Ltd (ABN to be updated) operates amulet.ai, an autonomous AI agent platform for Australian knowledge workers. Our registered address is in Australia.

When we refer to "Amulet", "we", "us", or "our" in this policy, we mean Amulet Technologies Pty Ltd.

2. Information We Collect

We collect information you provide directly to us, including:

  • Account information: Name, email address, and other details when you join our waitlist or create an account.
  • Usage data: How you interact with our platform, including features used and actions taken.
  • Communications: Emails and messages you send us or through our platform.
  • Business data: Documents, emails, calendar events, and files you connect to Amulet for processing.

We also collect limited technical data automatically, including IP addresses, browser type, and device identifiers for security and performance purposes.

3. Australian Data Residency

All customer data is stored and processed on infrastructure physically located in Australia. We use Australian cloud regions for all primary data storage and processing.

We do not transfer your data to foreign jurisdictions for processing. Where sub-processors are required, we ensure contractual protections require Australian data handling.

This commitment to Australian data residency is a core design principle, not an afterthought.

4. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your AI agent requests and task automation
  • Send you service updates and important notices
  • Respond to your enquiries and support requests
  • Comply with legal obligations under Australian law
  • Protect against fraud and security threats

We do not use your business data to train our AI models. Your data is yours.

5. Data Sharing

We do not sell your personal information. We share data only:

  • With your explicit consent
  • With service providers who assist in operating our platform (under strict data processing agreements requiring Australian data handling)
  • To comply with Australian law, court orders, or regulatory requirements
  • In connection with a merger, acquisition, or asset sale (with notice to you)

We will never share your data with advertisers or data brokers.

6. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or outdated information
  • Request deletion of your data (subject to legal retention requirements)
  • Opt out of direct marketing communications
  • Make a complaint if you believe we have mishandled your information

To exercise these rights, contact us at privacy@amulet.ai.

7. Security

We implement industry-standard security measures including encryption in transit and at rest, access controls, audit logging, and regular security reviews.

Our platform is built with security as a core principle. We conduct regular penetration testing and maintain an internal security program.

If you become aware of a potential security issue, please contact security@amulet.ai.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon account deletion, we remove your personal data within 30 days, except where retention is required by law.

Business data processed through Amulet is retained for the period required to complete tasks, after which it is deleted from our systems.

9. Cookies

Our website uses essential cookies required for the site to function, and analytics cookies to understand how visitors use our site. We do not use advertising or tracking cookies.

You can control cookies through your browser settings. Disabling essential cookies may impact site functionality.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via email or prominent notice on our website. The date of the most recent update is shown at the top of this page.

Continued use of our services after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

For privacy enquiries or to exercise your rights:

Amulet Technologies Pty Ltd Email: privacy@amulet.ai Website: amulet.ai

We will respond to privacy requests within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.